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Last Updated: 6 July 2011
This privacy statement covers the site www.abax.com.au which is the property of Abax Systems Pty Ltd ABN 79 064 734 505.
If you have questions or concerns regarding this statement, you should contact the General Manager of Abax Systems Pty Ltd on 1300 300 369 (+61 2 87865600).
In order to use the Abax Systems Pty Ltd website Payment System, we require information relating to your Internet Merchant Facility (including your Merchant Number, Terminal ID and/or Settlement Account, depending on your merchant bank), Company Details, Contact Details, and Payment Details.
Company details may include your company name, website, email address, type of business and ABN.
Contact details may include your name, email address, telephone number and address.
Payment details may include credit card details and/or direct debit details.
All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including email.
Any information collected by Abax Systems Pty Ltd is collected via correspondence from you or your company. This may be via the telephone, email, or directly through our website.
Any Internet Merchant Facility, Company Details, Contact Details, and Payment Details collected from Abax Systems Pty Ltd customers is required in order to provide you with our payment gateway, and a high level of customer service.
Correspondence is recorded in order to provide service references, and to assist in our staff development.
We use session cookies to make it easier for you to navigate our site. Session cookies are used to let our site know that you are the same person wherever you go on our site during a session. For example, if you put a product in the shopping cart and go to check out, we need to know that it is you on the check out page and you have ordered that product.
Session cookies are necessary for the correct functioning of this site.
If you opt for a credit account and/or a dedicated pricelist, you must first complete the registration form and create a username and password. During registration you are required to give contact information (such as name and email address). We use this information to contact you about the products and services on our site in which you have expressed interest.
You have the option to provide company demographic information (such as industry type and business size) to us; we encourage you to submit this information so we can provide you with a more personalised experience on our site. Abax Systems Pty Ltd is the sole owner of the information collected on www.abax.com.au. Abax Systems Pty Ltd collects personally identifiable information from our users at several different points on our Website.
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and postal address) and financial information (such as credit card number, expiration date and CCV).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Abax Systems Pty Ltd uses personally identifiable information for essential communications, such as confirmation emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at [email protected]
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
We use other third parties to provide the essential links between the merchants, the banks and ourselves in order to provide credit card payment services on our site. When you create an order on our website, we will share your Internet Merchant Account details as necessary for the third party to provide that service.
These third parties are prohibited from using your personally identifiable information for any other purpose.
Abax Systems Pty Ltd does not share any information with third parties for any unknown or unrelated uses.
Abax Systems Pty Ltd has no affiliate programs.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.
We post customer testimonials on our website which may contain personally identifiable information such as the customer's name. We do obtain the customer's consent prior to posting the testimonial to post their name along with their testimonial. If at any time the customer feels that they no longer wish to have their testimonial posted on the site they can request for it to be removed by emailing us at [email protected].
There are links on the Abax Systems Pty Ltd site to external entities. The terms and conditions set out in this privacy statement only cover the domain name of www.abax.com.au.
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Website, you can email us at [email protected]
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on the Your account page in the Abax Systems Pty Ltd Administration Area or by emailing our Customer Support at [email protected] or by contacting us by telephone or postal mail at the contact information listed on this website.